Shipping Policy
Last updated: November 6, 2026
We ship from Green Cove Springs, Florida, to addresses within the United States.
Processing time
Orders are packed and shipped within 2 business days (Monday–Friday, excluding US holidays). You will receive an email with tracking once your order ships.
Shipping methods and costs
- Retail bags (12 oz / 340g): USPS Ground Advantage, USPS Priority Mail or USPS Priority Mail Express. Live rates are shown at checkout.
- Bulk bags (10kg, 25kg, 50kg): 10kg and 25kg bags ship by USPS with live rates shown at checkout. 50kg bags ship by FedEx Ground (5–7 business days) at a flat rate per bag shown at checkout.
Delivery times
Estimated delivery after shipping: Ground Advantage 2–5 business days, Priority Mail 1–3 business days, Priority Mail Express 1–2 business days, bulk ground 2–7 business days. These are carrier estimates and are not guaranteed.
Alaska, Hawaii and US territories
We ship to Alaska, Hawaii and US territories. Delivery may take longer and rates are higher.
Address accuracy
Please check your shipping address at checkout. We are not responsible for orders shipped to an address entered incorrectly. If a package is returned to us, we can reship it at your cost.
Lost or damaged packages
If your package is lost, arrives damaged, or tracking shows delivered but you did not receive it, contact us within 7 days of the delivery date with your order number and photos (for damage). We will work with the carrier and replace or refund as appropriate.
Marketplace orders
Orders placed on Amazon, eBay, Walmart or Etsy follow that marketplace’s shipping and delivery terms.
Contact us
Abaqua Coffee (FORLEMS LLC)
3220 Carolina Rose Ct, Green Cove Springs, FL 32043, USA
Phone: +1 904-979-2242
Email: abaqua@abaquacoffee.com